Apple has recently pulled iOS 9.3 on certain devices. Those devices are the iPad Air and older and the iPhone 5s and older. This is due to an issue with iCloud activation once the update has been installed. After the update is complete, it will ask users to active their device using iCloud. However, it’s actually supposed to just be asking the user to sign in to iCloud or can skip the step. For those that forgot their password, there is no skipping this step. Because of that, some users’ devices have been blocked because that can’t activate it with iCloud.
This download is still available for all devices. However, those who are on an affected device will not be able to install it, as Apple has stopped signing this version. In a statement, Apple says that they’re working on a fix and will release a new version of iOS 9.3 in the coming days.
If you have already installed the update, Apple has a support document detailing what you can do. It mainly walks you through some steps on how you can remotely unlock your device using iCloud or iTunes. We’ll be sure to update you as we learn more about this issue.
Apple has released a new build of iOS 9.3, which will fix an activation issue on the iPad 2, but not for the other devices.
Apple has now released a new build fixing this issue on all devices.